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Residents press MVA and E-ZPass over large fines and collections; county delegation seeks remedy
Summary
Local officials and residents told Maryland Transportation officials about E-ZPass billing and collections that left some residents with large balances and registration suspensions; MVA and MDTA staff outlined ongoing customer-service improvements, payment-plan options and case-level reviews.
Several Queen Anne's County residents and commissioners pressed Maryland Transportation and E-ZPass staff at the Sept. 23 meeting about cases where customers accumulated thousands in tolls and far larger sums after penalties and collection actions.
Delegate and county leaders described constituent cases in which unpaid tolls had led to registration holds, suspension of driving privileges and large penalty assessments. One resident described a $4,000 toll balance that had ballooned to roughly $22,000 after penalties; county…
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